Terms & Conditions | The Wee Fiddle

Draft terms — owner confirmation required before use for bookings. These editable terms identify the arrangements that need to be agreed for holiday stays at The Wee Fiddle, 24 Park Street, Portknockie, Buckie AB56 4LT. They do not set unconfirmed prices, deadlines, charges or cancellation percentages.

Operator and booking

Owner confirmation required: the legal name and address of the accommodation operator, the booking provider, how availability is confirmed and the point at which a booking becomes binding. Sending an enquiry does not itself confirm a reservation. Guests should receive the applicable booking details and terms before committing.

Price and payment

The confirmed booking should state the total price, included services and any additional charges. Owner confirmation required: payment timetable, accepted methods, deposit amount, balance deadline and treatment of late payment. No payment timetable or deposit has been supplied.

Guests and arrival

Owner confirmation required: maximum occupancy, permitted visitors, minimum age or other age restrictions, check-in and check-out times, access arrangements and any consequences of late departure. The booking confirmation should identify the guests and dates agreed.

Property use

Guests should take reasonable care of the accommodation, respect neighbours and follow the safety and operating instructions provided. The owner should explain any restrictions on events, business use or visitors before booking.

Pets and smoking

The supplied amenities describe “Small toilet trained dog allowed” and “No smoking”. Owner confirmation required: the detailed pet and smoking policies, any permission process, permitted areas, cleaning requirements and applicable charges. This draft does not extend those supplied statements into additional commercial rules.

Damage and belongings

Please report damage, breakages or faults promptly so the owner can respond. Owner confirmation required: any damage deposit, how a claim is evidenced, the procedure for disputed charges and the treatment of lost belongings. Any charges must be explained and agreed fairly; no automatic charge is specified here.

Cancellation Policy

Owner confirmation required: how guests cancel, cancellation windows, refund percentages, treatment of deposits, changes of dates, non-arrival and early departure. No refund scale or cancellation fee has been supplied. Ask for the confirmed policy before booking.

The owner must also confirm the process if the accommodation becomes unavailable or the owner needs to cancel, including notice, assistance and any refund entitlement. Nothing in these draft terms removes rights provided by law.

Guest responsibility and safety

Guests should use appliances and facilities responsibly, keep access routes clear and follow emergency information provided at the property. Please notify the owner promptly about hazards or problems. The owner must supply and maintain the safety information and equipment required for the accommodation.

Liability

Nothing in the final terms should exclude liability that cannot lawfully be excluded or restrict a guest's statutory rights. Owner confirmation and legal review required: any proposed limitation of liability, its scope and whether it is fair and enforceable. No financial liability cap is specified in this draft.

Events outside reasonable control

If exceptional events affect a stay, the parties should contact each other promptly. Owner confirmation required: arrangements for unavoidable disruption, alternative dates, cancellation and refunds, consistent with applicable law. This draft does not make all payments automatically non-refundable.

Complaints

Please raise a problem as soon as possible using 07511 549698 or the contact form, giving the owner an opportunity to address it. Owner confirmation required: the formal complaints contact, escalation process and any dispute-resolution scheme.

Governing law

The property is in Scotland. Owner confirmation and legal review required: the appropriate governing-law and jurisdiction wording. The final terms must preserve any mandatory consumer protections and court rights that apply to the guest.